Managed IT services
Gold Standard Managed IT.
Secure, reliable, planned.
Getting your IT solution right is what we do. All of your ongoing IT services, with monthly billing that scales with your team and technology, run to the SMB1001 cyber security standard.
In short
What is Gold Standard Managed IT?
Gold Standard Managed IT is IT Simply’s fully managed IT and cyber security service for New Zealand organisations. It covers Microsoft 365 management, cloud backup, cyber security, support from our service desk and field engineers, and IT planning, billed monthly for the staff, devices and servers we look after. IT Simply is SMB1001 Gold certified, and we map each client’s path to Gold.
Key partners and certifications
All of your ongoing IT, billed for what we look after
Complete Managed Service, built around your people.
IT systems can be complex, and that’s where our expertise comes in. IT services, on the other hand, should be simple to understand. That’s why our Complete Managed Service is one monthly invoice for the staff, devices and servers we look after, including all the tools and services most businesses expect from their IT provider. Our billing is automated, so as people join or leave and devices change, your fee adjusts with them.
The team at IT Simply live on the front line, so they understand what’s available, how it works, how to keep it secure and how to keep your team always working. We do this so you don’t have to.
For each staff member we provide
- Microsoft 365, set up, secured and managed
- Cloud backup for your Microsoft 365 services
- Cyber security for cloud and devices
- Managed email signature for centralised brand management
- Labour to set up and maintain each staff member
- Support through our service desk and field engineers
- IT planning and roadmap
Services designed for the modern workplace
What we look after
Planning your hardware needs
A hardware lifecycle plan so replacements are budgeted, not surprises.
Managing licences and devices
Licences, laptops and phones kept current, secure and accounted for.
Cloud hosting
The right home for your systems and data, whether cloud, hosted or hybrid.
Cyber security
Protection for cloud services and devices, with the controls insurers and clients expect.
Backup and data recovery
Your data backed up and recoverable when it matters.
Technology audits and consultancy
An honest view of where you are and a clear plan for where you’re going.
Your path to Gold
Start certified. Step up when you’re ready.
IT Simply is SMB1001 Gold certified. Every client starts with Bronze, and we map the steps to Silver and Gold with you.
| What it adds | How it’s delivered | |
|---|---|---|
| Foundation (Bronze) | Full managed IT plus the SMB1001 Bronze essentials: core protections, backups, access control and staff awareness. | Included in the monthly fee |
| Silver uplift | Stronger access and email controls, such as wider multi-factor authentication and SPF email protection, plus more policies and training. | Scoped project on top of the monthly fee |
| Gold uplift | The full Gold set, including endpoint detection and response, DKIM and enforced DMARC, an incident response plan, an AI use policy and cyber insurance. | Scoped project on top of the monthly fee |
SMB1001 is a cyber security certification standard for small and medium businesses. Bronze to Gold are attested by a company director through CyberCert. Control lists follow SMB1001:2026 and change when the standard is updated each year. View IT Simply’s SMB1001:2026 Gold certificate on the CyberCert registry.
How we work
A steady, planned move to IT that just works.
- Discovery call30 minutes with a director to understand your organisation and what’s worrying you.
- Health checkWe review your current IT and security so you know exactly where you stand.
- RoadmapA clear plan, in priority order, with the monthly fee and any projects explained up front.
- OnboardingWe take over from your current provider with as little disruption as possible.
- Ongoing improvementProactive management, regular roadmap reviews and steady progress towards Gold.
Results
In our clients’ words
“I love SmartForms. It makes logging a support request with IT Simply really easy.”
Practice Manager, Neilsons Lawyers
FAQ
Frequently asked questions
What’s included in Gold Standard Managed IT?
For each staff member: Microsoft 365 set up, secured and managed, cloud backup for Microsoft 365, cyber security for cloud and devices, a managed email signature, the labour to set up and maintain them, support through our service desk and field engineers, and IT planning and roadmap.
How is it priced?
You pay a monthly fee based on the staff, devices and servers we look after. Our billing is automated, so each invoice reflects what you have that month: add a person or a laptop and it’s covered; retire a server and you stop paying for it. Projects, including the Silver and Gold uplifts, are scoped and quoted before you commit.
Is there a minimum size?
Yes. Our managed service is for organisations with 10 or more staff.
Where do you provide on-site support?
Our team of engineers are in Christchurch and Auckland, we partner with contractors in Wellington, Hamilton and the rest of the country. Most support is remote, with on-site visits when they’re needed.
What is SMB1001?
A cyber security certification standard for small and medium businesses, with five tiers from Bronze to Diamond, used in New Zealand and Australia. IT Simply is SMB1001:2026 Gold certified.
Do you only work with law firms?
No. Law firms are our specialty, but our managed service is available to any New Zealand organisation with 10 or more staff. See what we do for law firms.
Improve your business with IT Simply.
Help our team understand what you need, so we can provide the right tools to run your business effectively.